No Blue LED when charging

The blue LED on one of my Marty boards does not seem to work at all. I have 2 kits. When I plug one in the blue charging LED comes on, when I plug in the other it does not. I have swapped the batteries and cords of the two robots and the one always lights up and the other never lights up. Do I have a defective circuit board or is there something I am missing?

Thanks!

-Matt

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2 Responses

macacob OP

Hello Neil, Thanks for the quick response. I am happy to move this to the support system and will follow up with an e-mail, but just to answer your question, the board seems to work fine otherwise. In fact, this is the robot my 7 year old built and it seems to work better than the one I built. I have only programmed it with scratch so far and used the new android app but all functions I have tried seem ok.

Thanks again,

Matt

03:52:29, 28th November 2017   |   Permalink   |   View Source
neil

Hi Matt, Thanks for your post. Sorry that something strange is going on with the LED. To get this resolved most efficiently, can we move this chat to the support system - either support@robotical.io or the big blue blob somewhere on the page - thanks :)

First thing I need to understand though, is the board working otherwise? Whatever happens, don't worry we'll get a new board to you if that turns out to be the problem :) Many thanks,

  • Neil
11:21:28, 27th November 2017   |   Permalink   |   View Source